Shipping policy
Shipping Policy
Processing Time All orders are processed within next business day. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
- Standard Shipping: [3-5 business days] — Free
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped.
Damages Moonglade Craft Soda is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at sales@moongladesoda.com within 7 days of delivery with photos of the damage.
International Shipping We do not ship internationally yet, sorry.
Returns Due to Failed Delivery If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.